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Brow Royale is moving to Portland this fall! Stay tuned for updates!

Lash Care

Eyelash After Care

Congratulations! Your lashes are now longer, thicker and more beautiful than ever before. With good aftercare and regular fills, you can wear your lashes indefinitely. It is important to be mindful of bad habits and follow your practitioner guidelines during the aftercare process to ensure best results.


It is important to avoid getting your lashes wet for the first two hours after the procedure, in order to allow the adhesive glue to bond to your natural lashes. Be mindful not to get your lashes hot or steamy (ex. spa, steam, tanning bed, high humidity) for twenty-four hours as this will tend to liquefy the adhesive glue, causing lash loss. Avoid eye creams for twenty-four hours after all lash appointments. After the first twenty-four hours, make sure to wash eyelids and lashes daily to remove natural oils that can cause premature lash loss and irritation. Wearing contacts may also cause mild irritation. Our included lash shampoo is a safe, effective and soothing wash for your lashes. Make sure to shake well and use daily with a lint-free wand to gently clean your lashes and lash line. If you ever run out of lash shampoo, make sure to come back for more!


Be gentle. Avoid rubbing, pulling and sleeping on your lashes as that may cause premature shedding and irritation. Groom your lashes with a clean mascara wand, as necessary. Learn to sleep on your back. If you sleep on your side(s), the side you sleep on will tend to lose more lashes. Do not use mechanical eyelash curlers on your lashes to avoid lash bends and breakage. Use heated eyelash curlers, sparingly, if needed. If you feel you are having an allergic reaction to the lashes, please contact us for a removal and contact your physician immediately. Whatever you do, do not try to remove any lashes yourself, it is extremely painful and will leave you will few to no natural eyelashes left.


To ensure best results, it is important to avoid certain cosmetic products as they may cause lash loss. Waterproof or oil-based mascara should be avoided as they dissolve the adhesive glue and cause the extensions to fall off, and water-based mascara may be worn on the tips only. Repeated use of ANY mascara will cause premature lash loss due as it leaves the extensions clumped together, crusty and damaged. To maintain the “fluffiness” of volume lashes, do not use any mascara. Avoid using any oil-based products near your eye area, especially products that contain polyethylene glycols (PEGs) and glycols such as butylene glycol.


We recommend getting your lashes filled when you have about 50% of your eyelash extensions still attached, typically every two to four weeks. Please be aware that it is normal to lose lashes every day and for lashes to shed unevenly. Your natural lashes are continually growing and falling out. We all have a natural hair shedding cycle that lasts between two to four weeks, especially when the weather becomes warmer of cooler. Some people may shed more or less than others. This is a normal process. It is also normal for the inside and outside corners to shed first. Make sure to come back for a touch-up every two to four weeks to keep your lashes looking beautiful!

Preparation and Expectations

Is there anything I need to do to prepare for my lash service?


It is important to avoid any eye creams for twenty-four hours before and after your service. Do not wear eye makeup on the day of your appointment. It is important that you have not curled, permed or tinted your lashes for at least three weeks before your appointment. Make sure to wear your hair in a style that will be comfortable laying down for the full duration of your appointment. Don’t chew gum or be extra fidgety, this makes it harder for your practitioner! As a courtesy to your practitioner and other clients, please make sure to arrive on time, silence your phone and do not bring small children or pets. Eyelash appointments generally take between two to two and a half hours, with the aftercare period lasting about twenty-four to forty-eight hours after your session.


What can I expect during my lash service?


Before the appointment begins, the artist will provide a quick consultation to discuss expectations and results of the treatment. A "before" photo is taken of the area. Your natural lashes are then cleaned of makeup and a lash style is chosen to complement your unique eye shape and preferences. Contacts must be removed at this time. Gel pads are placed underneath the eye and the eyelids are taped to prevent movement and irritation during the procedure. The lashes are mapped and extensions are placed on your lashes using an adhesive glue, beginning at the end of your lashes and alternating from side to side for a balanced progression. The extensions are periodically brushed to avoid clumping. This process typically lasts about two to two and a half hours, depending on the style, thickness and color combinations of the extensions selected. Once that is finished, the lashes are quickly misted to cure the adhesive and a blower may be used to dry the area. cleaned thoroughly and ointment is applied. An "after" photo is taken of the area. The practitioner will discuss and provide you with detailed aftercare instructions as well as your very own take home aftercare kit.

Important Contraindications

It is very important that all potential contraindications to lash extensions are read and understood before scheduling your lash appointment. Contraindications can be permanent, temporary or area specific. It is important to discuss any contraindications with the practitioner at the start of your appointment to determine if you are a good candidate for the procedure, or if your results may be affected by certain factors.


There are several conditions that could make someone ineligible for lash extensions. Please be aware that this is not an exhaustive list and all persons are encouraged to discuss any concerns with their doctor before undergoing the procedure.


  • Individuals who have had permanent makeup or microdermabrasion must wait until the treated area is completely healed, due to sensitivity to the adhesive glue.
  • Individuals who have had their natural eyelashes curled, permed or tinted should wait at least three weeks to schedule their lash appointment.
  • Individuals who have a cold or other infectious or communicable disease must wait until their immune system is healthy.
  • Individuals with allergies to adhesives or synthetics, a patch test must be performed to check for any allergic reaction before their lash appointment.
  • Individuals with thyroid disease or hormone related conditions, due to increased risk of premature lash shedding touch-ups may have to be performed more regularly.
  • Individuals who are undergoing chemotherapy or any related medical treatment, their immune system may be compromised resulting in very sensitive skin and premature lash shedding.
  • Individuals with epilepsy or any other neurological disorder, due to medication that may interfere with the procedure and impact lash aftercare.
  • Individuals with iron deficiency or low levels of red blood cells, due to premature lash loss touch-ups may have to be performed more regularly.
  • Individuals on any form of blood thinners or skin medications or oral contraceptives, due to increased risk of premature shedding touch-ups may have to be performed more regularly.
  • Individuals who have any type of eating disorder, due to damage of natural eyelashes will cause poor results and increases lash loss.
  • Individuals who have had any major surgery in the last 120 days, must wait until completely healed due to sensitivity to the adhesive glue and increased lash shedding.
  • Individuals with psoriasis, eczema, chronic acne, rosacea, dermatitis, hypersensitivity or any skin allergies, their condition may interfere with the procedure, cause extremely sensitive skin and premature lash loss touch-ups may have to be performed more regularly.
  • Individuals with persistent dry eye, due to increased risk of premature lash shedding from irritation touch-ups may have to be performed more regularly.
  • Individuals with alopecia, due to lack of natural eyelashes touch-ups may have to be performed more regularly.
  • Individuals who have taken accutane in the last year, have had any skin altering procedures such as laser treatments, plastic surgery, implants, injections or severe scarring in the eyebrow area, due to increased risk of sensitive skin a patch test must be performed before lash appointment.
  • Individuals with any sunburns, waxing in the eye area or those that have used Retin A (retinal), chemical peels or exfoliants should wait four weeks after treatment or complete healing to schedule their lash appointment.
  • Individuals who are under the influence of drugs or alcohol, due to increased risk of sensitive skin and premature lash shed

Frequently Asked Questions

What are semi-permanent eyelash extensions?


Eyelash extensions are single strands of synthetic lashes that are curved to replicate a natural eyelash. Extensions may be made of synthetic silk, mink, or even real human hair. They are individually applied to your existing eyelashes for a natural, elegant and luscious look. Eyelash extensions are perfect for special occasions as well as for every day wear.


What are the benefits of having lash extensions?


One of the advantages of eyelash extensions is never needing to worry about clumping or smudging mascara again. Extensions bring out your natural beauty without the hassle of applying damaging mascara every day. Models and actors have been using eyelash extensions for years to accentuate their eyes and create a fuller, bolder and more beautiful look. You can enjoy the same benefits with little need to adjust your lifestyle.

Eyelash Anatomy

Full lashes have been a symbol of beauty and seduction since ancient times. Natural lashes, however, never grow beyond an average of 8 to 10 millimeters in length. The length and density of lashes across the eyelid is also not consistent, being shorter on the sides of the eyelid and longer in the middle, with the upper eyelid having more lashes than the bottom. Eyelashes serve an important function as they protect the eyes from particles of dust, sweat or other foreign agents. With every blink, lacrimal glands (tear glands) irrigate the eye to prevent dryness and irritation. Like all human hair, eyelashes are anchored to the eyelid by a root and are fed by papilla connected to blood vessels below the skin.


The lifecycle of eyelashes is divided into three parts. It begins with anagen, the growth phase, which typically lasts between thirty and forty-five days. Approximately 40 percent of our upper lashes and 15 percent of our lower lashes are in the anagen stage at any given time. The transitory phase is known as catagen, at which point the eyelash stops growing and the hair follicle shrinks. Finally, the process is completed with a one-hundred day long resting period known as the telogen phase. The old lash falls out and a new lash takes its place to begin the cycle anew. Since our lashes are in different phases of the growth cycle at any given moment, it is perfectly normal to have a few lashes fall out each day.